1. Introduction
1.1 These Terms are between EUPHRATES PVC (we/us/our/Company) and you (you/Purchaser).

1.2 By ordering our services, including any goods, you accept that delivery of these services will be subject to these Terms and Conditions (Terms) which are also referred to in any quote that you will receive from us. If you do not agree to these Terms, do not order goods and/or services from us.

1.3 The Purchaser is the person or their Agent buying upon their behalf and is responsible for all measurements and designs given to the Company.

1.4 All orders are bespoke and made to measure.

2. Basis of Contract
2.1 The description of the services and any general estimates we give you do not constitute a contractual offer to sell the services. However, if we send you a quote, that is a contractual offer to provide the goods and services which upon your payment of the accompanying invoice will be accepted and a binding contract for the supply of goods and/or services will be formed between us which will be governed by these Terms (Contract).

2.2 You must ensure that the quote is complete and accurate and inform us immediately of any errors prior to acceptance so that we can revise the quote accordingly. No variation of the Contract, whether about description of the services, fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Purchaser and the Company in writing. Any such changes may incur extra fees.

2.3 All quotes are valid for fourteen (14) days from the stated date, unless we expressly withdraw them at an earlier time.

3. When Purchasing Products
3.1 All dimensions must be supplied in metric measurements. All designs are as viewed from the outside at the point of order.

3.2 All units are supplied to site unglazed due to the safety requirements for manual handling, with glazing provided separately.

3.3 Orders and any changes to orders will only be acceptable and binding once confirmed in writing (Email is sufficient).

4. Fees
4.1 Supply of Goods only: Payment in full must be made to place an order. No order will be processed without successful payment.

4.2 Supply of Goods and Installation: A Deposit of 50% must be paid to place an order. Balance payments must be made in full as soon as the job is complete.

4.3 Payments by Credit/Debit card must either be registered to the delivery address, pass a 3D secure check, or be made by Chip and Pin at our branch. Bank transfers are also accepted.

4.4 Cash payments must be exact change and paid upon collection.

4.5 Cheques, Bankers Draft, or Building Society Cheques are not accepted as cleared funds.

4.6 Payment must be made no later than one (1) month after the Purchaser is notified that the goods are ready for collection/delivery.

4.7 If you are a business and payment is delayed without dispute, interest will be charged at 8% per annum above the Bank of England base rate until payment is made in full.

4.8 If you are an individual and payment is delayed without dispute, interest will be charged at 10% per month until payment is made in full.